faq

How to Level Up?

To level up you have to rate each exercise….

With what can I replace the pudding for my exercises?

You can use a finely pureed smoothie instead of the pudding, or even use baby food….

Can I make full and free use of SnoreFree?

You can use the SnoreFree app completely free of charge and without obligation (but only limited). For this purpose, it is sufficient to cli…

How do I delete my SnoreFree account?

If you wish to delete your SnoreFree account, please send us an e-mail to help@snorefree.com from the e-mail address you used to register wi…

How can I change my login information?

If you wish to change your credentials, please send us your old and your new data for processing. While we perform the transfer, all the dat…

Can I continue to use SnoreFree if I cancel my subscription?

Of course, you can use your SnoreFree subscription until the end of the paid billing period without restriction after you’ve cance…

Do I have to pay for SnoreFree?

While you may download the SnoreFree app trial version for free and without obligation, we point out in the App Store that the unrestricted …

How can I get a refund?

If you are not satisfied with SnoreFree, we are very sorry that we could not fulfill your expectations. We would like to give you a direct r…

How to cancel a subscription on Google Play?

Uninstalling the app will not cancel your subscription! On your Android phone or tablet, open the Google Play Store Check if you’re signed i…

How can I cancel my subscription on App Store?

If you purchased a subscription to the Service using an Apple device or iTunes, Apple requires that you cancel your subscription through the…

Do I pay the subscription monthly or the total in full in advance?

At the conclusion of your snorefree subscription, the total amount for the selected license period will always be charged at once….

What happens at the end of my subscription period?

Your snorefree membership will be automatically renewed for the same period that you have previously subscribed to, unless you cancel your s…

What happens at the end of a free trial?

The trial version is and will remain free until you place an order in the AppStore or PlayStore. For this purpose, it is sufficient to close…

Did I activate a free trial when I merely opened the app or completed the on-boarding?

To activate your free trial, you need to complete the registration with snorefree (stating your e-mail address, your name and your password)…

What to do if I get an error message “The account does not exist!”?

If you get an error message “The account does not exist”, it means that the account is not registered in our database and therefore cannot b…

Can I use my SnoreFree account platform independent and switch between iOS and Android?

Since the AppStore and Google Play are not linked together, this is not possible. Subscriptions, which were ordered on iOS, can only be used…

Why can’t I download or delete some training videos?

Some training videos are permanently installed on your smartphone so that you can get started immediately after the download. They remain sa…

Does the app function in flight mode?

If you download all the training videos in the menu “MORE” under “Downloads” you can also do your snorefree workout in flight mode. However,…

Does the app function with the screen is locked?

To guarantee the functionality of the timer and the smooth running of the exercises, the app remains active in the training mode, regardless…

Do I need an Internet connection?

Please note that in some circumstances a stable Internet connection for SnoreFree is required. If you open SnoreFree for…

Does SnoreFree treat sleep apnea?

Sleep apnea is a critical medical condition. If you suspect breathing interruptions during sleep, please consult a physician immediately for…

Are there any special exercises for loud snorers?

Loud snorers reach up to 95 decibels – which equals a lawnmower in the bedroom. Answer the questions that you are asked at the beginning and…

Where can I find the necessary utilities?

Many of the exercises you can do with utensils of the daily household use (such as wafer, cork, straw etc.). For other exercises, it is usef…

How can I tell that I am doing the exercises correctly?

The SnoreFree exercises are described in detail in the videos and in the explanatory text. Especially at the first two levels you should use…

Can I beneficially train while suffering from a cold or a stuffy nose?

Of course, you can also do your SnoreFree workout with a stuffy nose. Your cold will probably affect the sound intensity of your snoring. A …

What if I have to pause for two weeks, do I have to go back to the beginning?

As with every muscle training, continuity and perseverance are key factors for success. Should you pause for two weeks at some pint in time,…

How can I tell my training results and how do I track my snoring?

Less Snoring means healthier sleep. In most cases this affects the entire organism. Initial training results are therefore often accompanied…

Will I have to do these exercises until the end of my days?

Basically, the same applies to the throat as for any other muscle in the body: If I want to retain and maintain my fitness and physical perf…

I train during the day not to snore at night – how does this work?

We can imagine the effect of SnoreFree in 2 components: 1. At the hardware level: the muscle itself is trained and built in its material str…

Does SnoreFree work for everyone?

Snoring is a very complex physiological event. People react differently as with other therapies. More than 80% of the patients of Dario Lind…

How often and for how long should I exercise the SnoreFree program?

The results differ from person to person. We recommend a minimum of 2-3 months in order to achieve a significant reduction of snoring. After…

How long do I have to exercise with SnoreFree to reduce my snoring?

The SnoreFree therapy is a highly effective, logopedic therapy to strengthen the lip, tongue and muscular soft-tissue structure in the back …

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